Welcome to the Ferflex® FAQ

If you don't find what you're looking for, please contact us via the contact page.

Discover Ferflex®

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The founders

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The concept

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What does Ferflex stand for?

Product information

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Ferflex® product ranges

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The composition

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Manufacturing

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What's the difference between permanent and repositionable adhesive?

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What's the difference between wallpaper and Ferflex® magnetic boards?

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How do I choose my Ferflex®?

Installing my product

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In which room(s) can I use the products?

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What surface should I put my wallpaper / magnetic board on?

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How do I hang my wallpaper / magnetic board?

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How do I install my Ferflex® coloured magnetic board?

I use my product

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Can all types of magnets be used?

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Can I paint on magnetic wallpaper?

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Can Ferflex® be cut?

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Can I write on Ferflex® wallpaper or chalkboard?

J’entretiens mon produit

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How do I clean my wallpaper or magnetic board?

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If I remove my Ferflex® repositionable adhesive, will it damage my substrate?

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How do I store my Ferflex® products?

I order

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What are the payment terms?

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Can I change or cancel an order?

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Can I receive an invoice?

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How can I use my discount code?

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How long does it take to process my order?

Tracking my delivery

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What are the delivery times?

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Can I change the delivery address?

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What countries do you deliver to?

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Where can I track my package?

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What should I do if my products are damaged in transit?

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I received my package but some products are missing, what can I do?

I trade with Ferflex®.

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I have a special custom request

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Do you do partnerships?

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Do you have a physical store?

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I would like to share photos of my installation

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I have a special request or an urgent order, what should I do?

I'm a professional

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Do you charge professional rates?

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I want to become a reseller

General questions

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What is the difference between magnetic wallpaper and magnetic paint?

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Do Ferflex® magnetic wallpapers and pictures let through wifi waves?